I've had lots of problems with smartpost - packages typically take a couple of weeks to arrive. This time my package has disappeared entirely.
Shipped on Sept 16, 'left' facility in N.C. on 17, nothing since then. This is now the 26th. Called them 3 days ago.
Lady said they would look into it and would contact the Smartpost facility. After 2 days, had not heard anything from them, called again. Was transferred to Smartpost idiots. Guy said they had no record that I had called before, but would put trace on package.
Still have not heard anything back. If I end up reordering the stuff, the company I order it from will probably ship it the same way again, and take at least another 2 weeks or so to arrive, if even then!
Monetary Loss: $125.