Order placed on 4/26/15 originating from Amherst, MA to be shipped to Boston, a 1h 45m car ride.Today is 5/11/15 and the Fedex website was last updated on 4/27/15 saying the package was in Willington, CT.
Called Fedex; told me USPS has not relayed that package was picked up from Fedex by USPS. It is nowhere to be found. Never use FedEx Smartpost. This is my 2nd bad experience with it in 1 week.
Make a special request that you want UPS!By the way, when I told Fedex customer service person that Smartpost is awful, she said I know!
This reviewer shared experience about not as described and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Fedex. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
Also, you can continue reading comments about Fedex.
Check out the best and the worst companies in Transportation and Logistics category for more informed decision or compare Fedex to other companies on our site.