Not resolved
1.0
Details
Delivery Service
Diversity of Products or Services
Tracking Tool
Turnaround Time
1 comment

My package tracking says "shipment exception" and is still sitting in the original FedEx office - since yesterday. No movement. He paid for overnight priority delivery from Santa Fe to Dallas. Does anyone work for FedEx who may have any idea what is going on with this shipment?

Also, FedEx actually delivered an empty envelope which had had my Christmas present inside. I went to the FedEx location and they found the Christmas card - no gift. My friend had put a very expensive gift inside a box of candy. FedEx runs those envelopes through a machine that pushes anything that isn't flat, out of the envelope. They do not tell customers that any food products, like candy, are just thrown away. Hence, I lost an expensive gift.

Reviewer is in unhappy mood. laurietate is quite happy with when it works and stated that there is a room for improvement of did not tell me throw food away or update tracking and very poor in handling goods. Please immediately contact the author of this review to discuss problem with delivery of fedex priority overnight. FedEx needs to have the product delivered according to poster's claims.

Other people also mentioned fedex priority overnight in their reviews. You may find this information helpful for further shopping at FedEx.

Had an Experience with FedEx?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1084255

i work for FedEx and items such as envelopes (called "smalls") are hand sorted and scanned. Any packages, regard of size, if it is damaged or missing, a damage report is completed and the shipper informs FedEx whether to dispose, repack, etc.

You May Also Like