I paid as much for express shipping as I did for the parts I ordered. I have had FedEx leave a $2000 exhaust system for one of my cars out in the middle of my front yard because it wouldn't fit on my front patio.
They have left a $1500 soft top for my Wrangler sitting in the front yard too. I left a note on my front door with a signature today,anticipating the delivery, and apparently an $80 part is not worthy of being left in my front yard like everything else. As luck would have it, I need this part to get my car fixed and can't get it. I run the purchasing department for a major steel corporation and I guarantee we will NEVER USE FEDEX EVER AGAIN FOR SHIPPING, NOR WILL I EVER ORDER FROM A STORE WHO USES FEDEX DELIVERY SERVICE.
I thought UPS was bad, but man was I mistaken.
Do yourself a huge favor, IF YOU NEED A RELIABLE,ACCOUNTABLE,DEPENDABLE DELIVERY DO NOT USE FEDEX. You'd be better off with USPS.