Horrible customer service. Transferred me three times just to get someone to hold my package at a FedEx store!
Then wanted me to pay an additional charge for that! This company is out of their minds and a complete waste of time. No i have to take a day off of work to receive my package because it requires a direct signature when just a week ago I had a drive leave my package at my home (mind you the package required the same direct signature) all I needed was a note with my name, signature and tracking number. Ridiculous and a complete waste of time.
Customer service rep was rude and cut me off while I was talking SEVERAL times.
They all need to go back to training.
Product or Service Mentioned: Fedex Delivery Service.
Reason of review: Order processing issue.