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I took a day off from work waiting for an important package.I paid for overnight delivery.

Driver went to BACK door. Did not knock loud enough. Did not come to front door at all. When I called Fedex I was told I could go and pick it up.

Fedex office is further than the store I bought it from, or they would bring it the NEXT day.

I have had this problem many times with Fedex.

UPS and USPS pounds on your door or will inquire at leasing office.DO NOT USE Fedex if you want dependability and their customer service is terrible.

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Anonymous
#157107

Never trust the *** FedEx.

I had same problem with them.

I called them becuase I was waiting for my standard overnight package.

It was supposed to be delivered yesterday.

But they say still it is in the other city - "In Transit".

Then the customer service idot lied me that the delivery was delayed due to the heavy weight of my package.

It is 3 lbs package.

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