New Richmond, Wisconsin
Not resolved
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My college textbook was promised to be at my home on 1-10-14. It did not arrive even though I paid Amazon for 2 day shipping.

I do know this is not Amazon's fault, I tracked the shipping.

When I spoke to customer service today (1-11-14) they told me it wouldn't arrive until 1-13-14, two days after my class starts and 3 days late. Customer service was incredibly rude to me.

Reason of review: Problem with delivery.

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I just had this exact same problem this past weekend! Except they told me that my textbook was delivered when in fact it wasn't because the delivery guy had dropped it off at someone else's house (even though my correct address was listed on the package).

And now they won't even go back and get it so that it could be properly delivered to my house! My classes started today and I had no textbook! I had to order from a different site and pay expedited shipping.

I was too afraid to order through Amazon again in fear that FedEx would be the delivery carrier. FedEx sucks!

to Jane New Richmond, Wisconsin, United States #930163

Ugh, how awful! I have to wait for mine to arrive, I don't have the $ to keep buying books. I will never use FedEx again though!

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