Where I live I can have packages delivered by FedEx, USPS, or UPS and whenever possible I ask for UPS delivery because of past experience with all three delivery companies. UPS is by far the best with the USPS running a distant second place.
Fedex is so far behind the USPS that they can't even see them on the distant horizon. I have had 16 orders delivered by UPS and in each case, the delivery was made undamaged and in a timely manner. The USPS is slower than UPS and I will get a damaged package once in awhile. With FedEx, the packages are usually close to being on time but almost always damaged to the point I won't accept them necessitating my having to deal with the originating company to have a duplicate order sent out and a much delayed shipment and receipt of the order.
Complaining to FedEx has absolutely no effect whatsoever. I recently discovered that if an order is damaged by FedEx during shipment, the originating company can only recoup the shipping charges . . .
not the cost of the damaged merchandise. FedEx is sounding more and more like the Federal government every day!
Product or Service Mentioned: Fedex Delivery Service.