Cochabamba, Cochabamba
Not resolved

A package was sent from Venezuela to Bolivia using FedEx, the package was opened by Venezuelan customs in front of a FEDEX representative however they stole what I had in the package. I tried to contact FEDEX Authorities to see if I can get someone to help me but there answer was that they can not do anything and the only thing they could do is return the value of the shipment.

this is not the first time that something like that happened when I used fedex. The best advice I can give to those that use FEDEX.... do not use fedex service, try to use other companies more responsible and serious. FEDEX customer service is BAD,they do not care about the customer they simple do not care, laugh in the face of the customer, they wash their hands, say they are working on the case but it is a lie.

Supervisors and managers know they have thieves working in the deposits, warehouse where our package rest, it is useless to file complaints with supervisors or managers as they work together robbing their customers those who pay their wages. DO NOT USE FEDEX FOR YOUR SHIPPING, NEVER EVER USED FEDEX LOCATED IN VENEZUELA, FEDEX IN VENEZUELA ARE THE MOST THIEVES.

Product or Service Mentioned: Fedex Delivery Service.

Company wrote 0 private or public responses to the review from Aug 24, 2010.
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Newsflash: Bolivian customs agents steal things ALL THE TIME! That's what happens when you live in a crappy country!


You are right! They are thieves.

If they was not they could do something.

They don't give refunds... Stole 2 iphone4 from me.

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