I had a package shipped 2nd day air. It was suppose to ship out on Monday, August 27th 2012, so that it would arrive on my day off.
(Wednesday) Instead they KEPT THE PACKAGE unitl Wednesday the 29th. Instead of receiving it on Friday the 31st, it stayed at their Earth City depot (10 minutes from my apartment) over the weekend. They "attempted" to deliver it on Monday while I was home asleep, and claimed I wasn't there. Yes, yes I was, and I was less than 20ft from the doorbell they didn't use.
So I called them that afternoon and asked them to come back before 6pm. (I had to be at work at 7pm that night) Instead, they put it on the PM truck and sent it the next day, after 4pm. (That day I went to work at 3pm, so that was ***.) I called them again and told them I didn't receive my package, and they decided to return it as undeliverable. It's September 8th, and I still have no package.
...Use UPS. FedEx is retarded.