They couldn't send my boxes to the address in LA on the labels, instead, sent them to a VACANT address in TN and left over $1600 worth of stuff sitting, waiting to be stolen.
I just happened to drive by that vacant address, saw my boxes sitting there.
Picked them up, took them to another address, called FedEx who ASSURED me someone would be there by 5. They lied again.
Drove them 6 miles to a FedEx office, the guys there REFUSED to accept them. Instead, they placed them in the parking lot !
Don't waste your time calling Carmen in their executive office, the concepts of apology and restitution are foreign to her.