I own a restaurant and use a payroll service in another state, therefore I have my checks shipped via overnight priority from FEDEX. They have delayed my delivery and caused my employees to miss their checks about 5 times in the last six months.
The last time this happened and I called FEDEX (after hunting their number forever) they assured me it would be delivered on the next day (Saturday). I stayed around so that I could receive the checks but they never came. I called FEDEX and they told me they were sorry but they didn't make deliveries in my area on Saturday even though they told me they would. I didn't receive the checks until the next Tuesday.
I have called my payroll company and told them to do all my shipping via UPS, at least they come to my area on Saturday if the screwup is theirs.
I receive many packages every day for the restaurant and several other businesses and I will make sure noe ever use FEDEX again!!!
Product or Service Mentioned: Fedex Delivery Service.