Manufacturer: Fedex Category: Delivery Services Clear all filters (5 of 5 reviews match)
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Tracking claimed that "the customer was not available at the address" and on Amazon - "customer moved"! Well, after a few inquiries I finally got to a human at FedEx. Female informed me that the package was routed on the wrong truck and so it would now be delivered on the 20th. I asked why not Monday the 19th and was cut off TWICE with a snarky sounding "delivery will be on the 20th!" No sorry, No we hope you are not too upset, etc. Just cold -...
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1.7
I didn't like
  • 5 day delivery instead of 2
#975528
NONE OF TGE REPRESENTATIVES HAD ANY ANSWERS!!! They all just read the same "im sorry script over and over" I PAYED FOR TWO DAY DELIVERY SO I WOULD EXPECT THAT I GET EXACTLY WHAT I PAID FOR NOT!!! THIS IS MY SECOND BAD EXPERIENCE WITH FEDEX AND I ONLY HAD TWO... AFTER TODAY I ONLY WANT MY DELIVERY SERVICE FROM UPS AVOID FEDEX BY ALL MEANS NECESSARY !!! WAIST OF MONEY, RUDE CUSTOMER SERVICE, NO ONE HAS ANSWERS AND LAZY DRIVERS... I ALSO REQUESTED...
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Just got off the phone with FedEX and they are saying that most likely the label came off. YEAH SURE...and everyone else having these issues for the last 2 years must be the same issue. I am both concerned and dissapointed here, no one seems to be able to actually tell me where the package is or even when it might arrive. All I know as I paid extra for 2-day shipping and it's been a week. What a waste, never using FedEx again. Thanks for...
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#911884
Well, I ordered a desk for my home and it was shipped via FedEx, which I paid for. There was a note on my doorbell that said 'Do NOT ring the doorbell'. Of course, the FedEx delivery guy rang the doorbell anyway, which woke up my 2 napping children. I asked him why he rang it instead of knocking, and he said he needed a signature, didn't even offer an apology. Two shipments were delivered and I was asked to sign. When I told him I thought...
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2.0
I didn't like
  • Being lied to
  • Never received the item
  • Disrespect by delivery driver
#909160
Fedex took my info and basically blew my requests off and attempted delivery 3 seperate times in the middle of the day to my residental address after informing them that myself as the majority of adults are at work during the day so deliver after 5 pm. I was told could not be done and i now have to drive over an hour just to get my package that shoukd have came to me. They never provided uodates that I signed up for and online track said...
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