I Ordered 2 dvds from amazon (simple, right?), and decided to get 2 day shipping through fedex. Usually i use their standard ground shipment which i think is ups (might be usps, but is definitely not fedex).
This "5 to 8 days" shipment rarely even takes that long(on more than one occasion i have receive ground shipment in 3days). Fed ex does things a little different. My "2-day" shipment took OVER A MONTH to get. Checked tracking on the website, and they claimed to have delivered it 4 DAYS LATE (a strange lie), but gave no indication that this was wrong or even out of the ordinary.
Customer service is basically non-existant. Almost a month and ahalf later, my merchandise finally arrives with no explanation, no apology, and not even acknowledgement that anything was wrong. I would love to work for fedex because they basically have no accountability and they always find a way to weasel out of refunding any money they have stolen from their customers. I WILL NEVER USE FED EX FOR EVEN SO MUCH AS AN EMPTY ENVELOPE.
I HAVE MADE IT MY MISSION TO SPREAD THE WORD ABOUT THIS RIDICULOUSLY UNPROFESSIONAL COMPANY AND THEIR TOTAL LACK OF ETHICS. NEVER EVER EVER EVER USE FED EX.