I'm expecting a parcel from the USA sent out on 28/01. At first FedEx showed delivery by 6 pm Mon/03/02.
After this time they changed the delivery date to N/A. Tracking shows the parcel is sitting at Stansted airport now for 6 days, since Thursday. When e-mailing the FedEx customer service, after redirecting my e-mail, they told me about their shipping rates and other bull***t, but no info about the delay.
As other customers have noticed they maybe manipulating arrival times and locations for some reason and show delivery time as N/A as a cover up. The long tracking number is totally useless if it only shows delivery N/A.