Not resolved
1 comment

My package is marked out for delivery since 8AM. Now 3:23 pm I had seen the fedex truck go to my neighbors and deliver A package to them.If my house is right next to theirs why was my package not dropped off as well if it is even "out for delivery" I do not understand how a company can have such poor reviews and still be in business.

I had emailed them two whole days ago as well. Did I ever get a reply or email back from them.I have never had a problem with usps or ups.Walmart only charged me .97$ for shipping I would of gladly paid more for another service besides fedex.

Product or Service Mentioned: Fedex Delivery Service.

Company wrote 0 private or public responses to the review from Oct 18, 2012.
Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

FedEx Express has different levels of service, which have different delivery commitment times, and drivers set their packages up to meet those times. When a driver is running his P1 cycle (before 1030 AM), he won't deliver any packages that aren't due by 1030, even if they are right next door.

Also, a driver's Standard Overnight and 2nd Day/Express Saver area may be in a completely different area. Just because you saw A FedEx truck doesn't mean your package was on that truck.

Finally, the commitment time for the package was likely 7:00.

It wasn't late. If you wanted it there earlier, you should have paid for more than the $.97 WalMart shipping.

You May Also Like