My name is Nagy George Wahby, I am the owner of Marine for Water Sports Co. in Hurghada, Red Sea, EGYPT.
I am having a commercial touristic boat with broken engine in the Red Sea,
I shipped with your big company FedEx the part needed for my boat as FedEx International Priority from Florida to Egypt.
My shipment tracking number is 802672115234 .
For 2 full days my shipment is sitting in England doing nothing while my commercial boat is out of work & I am losing my travel agents customers.!!
I called your customers support office in Cairo, Egypt & the representative told me that he have no idea on WHY my shipment is sitting in England for 2 days. !!
And that he will chick that & get back o me.
Please see attached scan of the tracking page where delivery time is N/A...!!
I hereby & with this E-mail reserve my right for further action regarding the great loss I had & still having as result of your delay.
Nagy George Wahby
Owner of Marine for Water Sports (1985)
Hurghada, Red Sea, EGYP
Product or Service Mentioned: Fedex Delivery Service.
Monetary Loss: $3000.