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Today, October 25, 2010 I received 9 boxes from Abbot Nutrition to return my baby formula as part of the recent Similac Recall. Each box was supposed to contain a letter from Abbot Nutrition, tape to re-seal the box, a return FEDEX label, list of replacement products and a $15 coupon for formula-all paper clipped together.

8 out of the 9 boxes had been opened and the coupons removed.

One box had been completely crushed and the tape torn all the way off. All the others had the tape gently lifted and placed back down on the box.

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One of my co-workers placed an oversized package on the FedEx receptacle. When her package wasn't delivered at the appropriate time, she contacted the bank (which has a security camera trained on the area in which the receptacle sits) and asked them to review the video.

The bank rep called her back and told her that she should contact FedEx. The camera shows the FedEx driver OPENING the package! Months later, I personally ordered some small gold items from a supplier. When the package never arrived, I contacted the supplier.

After FedEx claiming that they delivered the package but then saying that they had to contact the driver, the supplier sent out another package after many days with no answer from FedEx but this time required signature. It's becoming very apparent that FedEx has some serious issues with theft in their company.

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