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We've had a regular scheduled pickup at Emory for years, at this address; 1784 North Decatur Rd.for the 5th floor, which was change to the 3rd floor a few months back and on the day I schedule a pickup that needs to be delivered the next day; thinking we had a regular driver to pickup, no one shows.

When I call to complain, they tell me we don't have a regular scheduled pickup & want be able to pickup until late today and deliver tomorrow, which makes it even later. No concern or willingness to accommodate or rectify the mistake.

How’s that for customer service….

Monetary Loss: $100.

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Anonymous
#484825

first last week the delivery man dropped a box of dishes in our driveway.he broke four plates and one bowel.

this week he suppose to deliver my laptop at 2:30p.m. today,because we both work.we also gave him our number to call.

instead he delivered it at 1;02p.m.today did not call us or nothing.IAM VERY UPSET!!jeanie81246@yahoo.com

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