i have been having lots of problem with fedex. i would rate them as the worst company ever.
the don't deliver my packages. and i get charged for shipping even though my company returns my money i dont get shipping back. Fedx has contracts with many companies which cannot ship by other carriers. the mess up your order charge a lot.
the company cannot send you your package through the usps which is cheaper and faster than fedx many times with priority mail and express mail.
There should be a law against fedx having a contract with companies. we as customers should be able to choose our shipping company since we are paying for shipping.