Very poor service & watch out they don't sting you twice!

You buy something from China, you get a quote for the full delivery from A to B. You ok it, it gets delivered the weeks later FEDX send you another bill pluss their additional expences saying the sender disdn't pay taxes.When you ask FEDX to provide a written full quote for delivery from A to B they refuse.So I and my customer have also refused. The battle goes on.We all now use other delivery services.

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I agree with paul and catty. issue is with govt, not the delivery service.


Actually, it's quite normal for FedEx charges to differ from the quote when the delivery is international. Shippers also very rarely cover duties and taxes because those are paid to the government of the destination country (fees that are NEVER included in quotes or on the bill.)

That said, you should have received the bill as well as a copy of the customs sheet the day you received your parcel.


Fedex and customs are not the same entity. This is a customs issue.

Dehra Dun, Uttarakhand, India #210406

so you are mad because your shipper indicated they will not pay duties and taxes? that is not a fedex problem it is the shippers.you need to be mad at them. customs collects those fees on behalf of the us government, not fedex.

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