Not resolved

Latest fedex scam

One of our customers asked for their order to be shipped via FedEx on their account. Since we don't normally ship Fedex, we drove to our local fedex where parking is tricky.

Line was long and no additional employees so left our employee left the packages on counter. Fedex charged us [as the shipper] a pickup charge AND fuel surcharge!!! Called fedex and was told we have to hand them to their employee - can't leave them on the counter or else they charge for a pickup.

What BS. Of course, this policy is not posted anywhere at fedex location.

Product or Service Mentioned: Fedex Delivery Service.

Reason of review: Problems with payment.

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