Stanford,California
1.7K views
35 comments

Dear Frustrated FedEx Customers,

If you have been wronged by this corporation, please feel free to file a complaint with the Better Business Bureau, as I intend to do. Whether your problem involves undelivered packages, false advertisement, or the misuse of personal information, it would be nice to stick it to a corporation which has, no doubt, caused endless fits of rage for its many customers.

The more the merrier, so file the complaints away. Let's knock FedEx's "satisfactory record" down a notch or two.

Goodness knows, perhaps that mega-corporation will finally reform and serve its customers well.

Company wrote 0 public responses to the review from Sep 21, 2008.
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Anonymous
#1606753

speaking from the future...they wont

Anonymous
#1605016

Fedex is the worst delivery service their is. For how expensive their shipping prices are, they should have better service.

Their lack of communication via tracking packages is absurd, there should be no reason why I can not locate what city my package is in when its scheduled for a delivery on that day.

If I can find a way to never use this service again, I would definitely do that. After this last incident with them, I will go through the extra trouble to make sure they are not the service I will be using.

Anonymous
#1527863

I'm actually looking for a way to get in touch FedEx corporate before I sue them for discrimination and unprofessionalism that led to my recent termination. because I'm unfortunately hearing impaired and disabled in more ways then one. and the entire two years I worked for them people mainly supervisors or management got away with constantly disrespecting me as though they didn't know of the rare chronic life threaten disease I'm currently battling and what it brings.....

Anonymous
#1520436

Fed ex claimed I refused delivery for a package. They never contacted me!! As a result a box of live fish died!!

Anonymous
#1419366

Fedex does not deliver packages they leave them where ever they want,I have lost several packages and they leave your package in the rain.I don't trust Fedex at all

Anonymous
#1405623

I am filing Theft by deception complaints with both local and State Law Enforcement. Since the Idiot Delivery Driver Admitted to ditching the packages at the wrong address and know what he is doing is wrong.

Pay Pal has refused to give me my money back and I am trying to get them to open the cases back up. Get them to go after FedEx since I did nothing wrong. Monday I am going to go visit a Judge I know see what he thinks I should do and what I can try to get not only my money back but my point across to the FedEx Corp.

about doing their jobs. Their fine print does not mean anything as far as I am concerned when you take someones money cause them harm you are not above the law, deserve to be taken down.

Anonymous
to Anonymous #1419625

Hi I'm at a similar situation like you, the driver delivered my package which requires a direct signature to a wrong address and to a wrong person. It was ME who figured out what's wrong when I eventually got hold of this "proof of delivery" document after nearly a month of requesting it.

Do you mind updating your progress on the Theft by deception complaints as well as the meeting with the Judge? I'm trying to figure out what to do next to hold them accountable as well.

Anonymous
to Anonymous #1563622

Anonymous - same here. I moved from OK to CA.

Friend shipped my personal belongings of entire household & FedEx delivered them to the wrong address instead of the Leasing office. Person who received them notified the Leasing office & fedEx of error & asked FedEx to pick them up. Next day boxes were gone from his porch. Numerous calls & visits to FedEx San Jose Center and Customer service have met with such hostility and name calling from FedEx employees.

My claims were denied even though "Leasing office has emails from the other person". I was called stupid, liar, racial slur. They take your money, throw your valuables without the fear of consequences. When they say "delivered" is can be "roadside", "dumpster" or even "driver's flea market".

FedEx has zero accountability and worst Customer service. They terrorize and traumatize you in addition to losing your valuables & money. I have only one name for FedEx " terrorist company" that creates chaos and emotional distress to anyone who uses their service.

Dealing with FedEx customer service has taken away the joy of moving to CA, new job etc. and added so much stress and additional work of applying for new documents like passport, car titles, birth & death certificates, degree certificates, not to mention life saving medicines worth thousands of dollars, family heirloom.

Anonymous
#1400164

I have been wrongfully taken advantage of by FEDEX NUMEROUS TIMES LATELY. I just want my package without having to pay more n more money.

I've paid almost a grand already n can't afford anymore fees. PLEASE PLEASE PLEASE PLEASE help me!!!

Anonymous
#1398346

They won't tell you that they offer an international flat rate option no matter how many times you ask them in any department. This will save you 50% off the regular rates.

I found out on my own way too late and now they refuse to refund my money on what I paid above the flat rate. I have been jumping through hoops for weeks.

I paid $1600 over a year, could have been more like $800. DHL is a much better option for pricing and for customer service.

Anonymous
#1385024

I have had two shipments of medication sent from Az. The scans on both show that they were scanned in Memphis and have no other tracking.

Fed Ex can't even find them and has offered no solution.

This is a lousy company for service and customer service. I'm not doing business with companies they use from now on.

Anonymous
#1376162

Yes recently ordered our Son Adidas Football Cleats from Adidas to be delivered via FedEx. I was home all day waiting on the package.

Our front door opens at 7:00am as I have school age kids for High School, Middle and Elementary who all leave at different times.

Hubby left for work at 10:30am package was said to be delivered and time stamped as delivered by FedEx at 10:15am. No package was ever delivered.

Anonymous
#1371422

fed ex driver had a heavy package to be delivered to my door 2 nd floor took it to leasing office down the street because he could drag it from the truck to floor then lied and said i wasn't home . no door tag , and the leasing supervisor saw him ... Aimee from FedEx lied to me on the phone they are overpriced jokes

Anonymous
#1371219

Do Not use FedEx!!!!! They are liars !!!!

Anonymous
Jim Falls, Wisconsin, United States #1276341

Apparently Fed Ex hires any loser to try delivery packages, so many cases were package says it was delivered but was not received? who is right usually the customer!! wake up Fed EX!!!!!!

Anonymous
to Anonymous #1563640

FedEx drivers have a booth at the "Flea market". They log packages as delivered & help themselves to your stuff.

Your documents which may contain SSN, passport etc have huge monetary value for them. Stop using them even for shipping a bag load of dog poop.

Anonymous
Jim Falls, Wisconsin, United States #1276337

Please: everyone stop using Fed Ex and see if they pay attention then?

Anonymous
Jim Falls, Wisconsin, United States #1276335

Fed Ex drivers are lazy and can't be trusted!!!!

Anonymous
Jim Falls, Wisconsin, United States #1276329

Don't trust fed ex for deliveries!!!!!!

Anonymous
#1244803

Not once nor twice but this makes the third time FedEx has claimed to have delivered packages to my home when no delivery attempt was ever made. I love shopping online but I'm going to stop doing business with stores that use FedEx as their courier. It's just too much of a headache.

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