Dec 21, 2015 Fedex picked up a shipment of 400 Lbs from Fairbanks, AK to be delivered in Miami, FL. They didn't tell me upfront what the charges would be.
They just used a subcontractor to truck and barge the items to Miami. They called me on Jan 11th to tell me that they are ready to deliver and that my charges are $4,085.00.
I fought for about 1 month, I finally received a statement via mail reducing my payment to $936. Even if it was still high, but tired of argumenting with so many representatives; I accepted and was ready to pay.
But then, Fedex told me that my shipment went to salvage in Arkansans and that I have to pay now $2,800.00 +or more to bring it back.
I am actually consulting with my lawyer to take proper actions against this foolish company.
Reason of review: Problem with delivery.
Preferred solution: Deliver product or service ordered.
I didn't like: Incompotent employees, Uncoordinated, Lack of communication, Suspicious employees, Suspicious attitude.