Not resolved
Customer service
Diversity of Products or Services
Turnaround Time

Dec 21, 2015 Fedex picked up a shipment of 400 Lbs from Fairbanks, AK to be delivered in Miami, FL. They didn't tell me upfront what the charges would be.

They just used a subcontractor to truck and barge the items to Miami. They called me on Jan 11th to tell me that they are ready to deliver and that my charges are $4,085.00.

I fought for about 1 month, I finally received a statement via mail reducing my payment to $936. Even if it was still high, but tired of argumenting with so many representatives; I accepted and was ready to pay.

But then, Fedex told me that my shipment went to salvage in Arkansans and that I have to pay now $2,800.00 +or more to bring it back.

I am actually consulting with my lawyer to take proper actions against this foolish company.

Reason of review: Problem with delivery.

Preferred solution: Deliver product or service ordered.

I didn't like: Incompotent employees, Uncoordinated, Lack of communication, Suspicious employees, Suspicious attitude.

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You didn't ask? Lol! Probably won't ask your "lawyer" what he will charge for this *** either.

to Anonymous #1112044

Funny, hum! Karma is a B...

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