Package delivered today some time here in rural Southeast Alabama. Wife arrived home just prior to dark and found delivery left OUTSIDE our five feet high chain link fence where anybody could have stopped by and stolen it.
Weighed less than two pounds, not marked "fragile". How could anyone with more than two brain cells have considered it reasonable and safe left outside on a fairly busy rural highway? When I called FedEx complaint line and asked, "Can you give me an explanation?", over and over the representative would not respond to my question with anything but, "I'm sorry this happened.............blah, blah, blah". Eventually she realized I wanted to speak with a supervisor.
Frankly, she was unconcerned with the gist of the problem.
Finally I just gave in and hung up on her. Not our shipper now or later.
Reason of review: Problem with delivery.
Preferred solution: Let the company propose a solution.
I didn't like: Delivery service, Customer service.