1 comment
100% full Not resolved

Paid for overnight delivery on Friday. According to FedEx tracking, the package has left Memphis no fewer than three times in the past three days...once even making to my local FedEx - when I pressed them to verify the package was here, they determined that it "wasn't on the truck". Today they tell me that they "know" its still in Memphis but there is a backlog. I asked them how they knew this...they said it's because the package was physically scanned this morning. My follow-on question was why it hasn't moved if it was "physically" scanned each time it was re-checked into Memphis. Crickets...

I'm not at all confident that they know where the package is...they keep blaming weather...I'm not sure how weather has caused my overnight package to be "scanned" as departing Memphis three times in the past three days and yet not move.

I've never had this much of a problem shipping an item with any other carrier...ever!

Obviously they have no contingency in place for weather...I ordered an item from Kentucky via USPS today. Odds are that it arrives before the "overnight" FedEx package.

Review about: Overnight Shipping.

I didn't like: Service.

Review #606804 is a subjective opinion of a user.

Delivery Service
Diversity of Products or Services
Customer service
Tracking Tool
Turnaround Time
Product or Service Quality
Additional Fees
Billing Practices
Reason of Review / Monetary Loss Problem with delivery / $1700
Preferred solution Deliver product or service ordered

Had an Experience with Fedex?

Submit review


Comment as anonymous or
Terms of Service
Post Comment
Calhoun, Georgia, United States #957041
my mom order my phone over the weekend. it said it would be here Monday. so i wait until 9:50 am to 8:00 pm for it & it didn't come. we called yesterday & they said i was snowing in Memphis. i even checked to see if it was but it really didn't so they told my mom to call back in 2 hours which i waited from 9 am to 11 am they said it wasn't coming yesterday. so i woke up at 9 am today & its 4:40 pm & they still haven't came. it said it was on the truck , so my mom called up there like 5 minutes ago. they said it would be before 8:00.

You May Also Like

"So we recently got a free 50 inch samsung smart tv for a promotion deal and the time it took to get here I believe was out of their control..." Read more
"We mailed 3 DVD disks to my friend in China. After the package got received, Fedex sent us an invoice saying that we owe them $44286.10. We called the invoice..." Read more
"Why is it that UPS and the Post Office can ring your doorbell to alert you to the fact that there is a delivery , yet FedEx cannot..." Read more
"Like always the FedEx driver lied about knocking at my door or even buzzing in downstairs at 4:37PM just so he didn't have to come deliver the package. I would..." Read more
"These fit like a good custom seat cover without the price tag for my 1994 bucket seat Hardbody truck. I did remove the seats from the truck in order to..." Read more
"They do not match the descriptions or images at all. Not even the slightest!..." Read more
"Wigsis.com website is not what you seeing behind the website is a bunch of thieves ripping consumers off. The pictures of the wigs on the website is nothing like what..." Read more
"I have been a Kaiser member since 2007. In that time I have had many primary physicians and out of lets say 10 or 11 of them only 3 of..." Read more