Not resolved
Diversity of Products or Services
Value for money

I purchased an item from Ebay and seller's only shipping method was FedEx . And I had to pay $25 as a shipping cost and wait for my parcel.

Some days later there was a knock at the door and you can't imagine while I went to open the door (3 minutes I spent on getting dressed) the FedEx delivery worker was handling my parcel to the neighbor! When I asked him why he was handling my parcel to the neighbor he said he thought me having been away and decided to give it to the neighbor in order to finish his job an get the document signed as if he delivered the parcel to the right address to the right person and went home. When I heard this explanation it was shock to me. To pay fantastic amount of money to this service and not to be serviced honestly.

if I were late some more minutes or were away I would never get my parcel. I am dissatisfied and every time when sellers choose FedEx delivery I am stressed and have to wait the at the door .

Product or Service Mentioned: Fedex Delivery Service.

Reason of review: Poor customer service.

I didn't like: Delivery service.

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