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i live in the Boston area and i shop online very often and every time one of my orders are sent using fed-ex i have some kind of issue . not every online site lets you pick who will ship the item sadly, because i would NEVER USE FED-EX.

not only have the drivers left my items at the wrong address many times ( and laughed about it) but they have broken items from tossing them and walking away, and lied about the delivery all together.( i have cameras in my hallway) when i call about the issues the mangers are very rude and just seem to not care at all i have even been told i was wrong. i don't have this issue with UPS or USPS only fed-ex.

i think they should take more time looking into who they hire for drivers because this is horrible and i wont even get started on Christmas (i'm still missing items).

Reason of review: Poor customer service.

Company wrote 0 private or public responses to the review from Feb 02, 2016.
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Winter Springs, Florida, United States #1105746

I guess it depends on where you live (it shouldn't ) because I always have an issue with UPS. Always seems to be some problem why the package is late, lost, or unable to locate. Never a problem with the US Mail system though.

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