595, Northport Pkwy, Port Wentworth, GA 31407, USA
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2.3
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Promised a delivery on 12/12 between 9:15 and 2:45 which required a signature. Sat around all day and FedEx never showed.

Notified at 6 PM that it would be delivered today. Told them I wasn't sitting around all day again and after 4 customer service calls and a call to Corp. Promise a call back last night which never came I also tried calling FedEx Ground headquarters and never even got a call back. This is some of the worst customer service I have ever experienced.

Had to waste a day of my life waiting on them. There excuse is "holiday deliveries".

Well, then why promise a time when you know you can't deliver? They used to be good but now are horrible!!!!

Product or Service Mentioned: Fedex Delivery Service.

Reason of review: Poor customer service.

Monetary Loss: $1000.

Preferred solution: Call me today with 30-60 minutes notice of the delivery time..

I didn't like: Lack of delivery when promised.

  • Don t Wait For Fedex
Company wrote 0 private or public responses to the review from Dec 13, 2016.
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