I brought a package to the FedEx office in minnetonka, MN first thing on a Thursday morning and was promised it would be at the store in NYC at the latest the following Wednesday. I was tracking the package and it was at the delivery station on Saturday and said out for delivery but then was not delivered.
I started by calling the 800 number. She said there was nothing they could do but she would reach out to my local office who could intervene and have them call me. Of course nothing. The next day I called my local office they said they would check int out and call me back.
Of course nothing.
They clearly have zero interest in customer service. Frankly the post office does a much better job!
Product or Service Mentioned: Fedex Standard Delivery Service.
Reason of review: Problem with delivery.