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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Tracking Tool
Turnaround Time
Value for money

I had order my item on 4/2. I didn't know that the shipper was going to use FedEx Smart post otherwise I would have never order at all.

I needed the item I order for a specific date and never received on time so it was useless when it arrived. It arrived 5/13. Uugghh makes me angry thinking of it. It's has been difficult with all these shipping company that ship through this type of service.

The wait time for your item is well over a month. No tracking provided and you are unable to find where the packages are.

Living in Hawaii we ade charged higher surcharges regarding shipping of good and service but to add more to this, is a complete nightmare. I definitely hate Smartpost Mail next time these send it regular USPS.

Product or Service Mentioned: Fedex Smartpost Delivery Service.

Reason of review: Problem with delivery.

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