My hard working mother sent a care package for her granddaughter's 2013 school year. The package was sent from Memphis, TN bound for Fall River, MA due to arrive within three business days.

Seven days passed with no delivery, so I called Fedex and they claimed delivery was signed for...upon further discussion it was revealed that no only was the package delivered to the wrong address it was fraudulently signed for.

FedEx has done nothing to solve the problem besides a lot of finger pointing and run around. In the future I will only use USPS being that there are laws to prosecute such an offence.

Monetary Loss: $1000.

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