Received Email to expect package following day. day of delivery received email saying package on truck to be delivered by end of day.
7;15 pm had not received package, I called FedEx and was told package was on truck and would be delivered by end of day Drivers work till 8 pm. Called after 8 pm and informed them package had not arrived, was told that package still out for delivery was transferred from one truck to another at 4:45 pm and driver was still out making deliveries and that home deliveries are delivered until 9:00 pm. Called back after 9:pm, still no package, was told they could not reach local Distribution point because the desk agent went home but drivers still are able to enter and exit property and that the driver with my package could still be out delivering and I should wait till Midnight to see if package arrives! Lies and BS!
FedEx Email now states delivery pending No delivery date Scheduled. Use UPS, USPS, or Pack Mule, anything but these Idiots!
Product or Service Mentioned: Fedex Next Day Delivery Service.
Reason of review: Poor customer service.
Monetary Loss: $50.
Preferred solution: Deliver product or service ordered.
I didn't like: Wasting my time.