Not resolved

Nasty rude telephone customer service punks! Delivery people who don't buzz & leave package unattended and/or say no one is home and take package back to try another day.

No idea of when delivery is to be made - just wait all day and we'll get around to it when we feel like it. In fairness, I must say that most of the delivery people have performed well and been pleasant. It's always the ones we don't see that are in the minority and spoil the reputation of all.

The first time I tried to reach a dispatcher by phone I actually succeeded and got polite assurances that these issues would be addressed. But when I tried today 3 times, I got nothing but hostility and rudeness.

Product or Service Mentioned: Fedex Customer Care.

Reason of review: Problem with delivery.

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