I paid for two day delivery to have a booked shipped to my house because I am in a graduate study program. I was home all day and I got an email around 7:30pm and it stated unable to deliver the package because of the weather.
I stated the snowstorm was two days ago and the roads were clear. UPS was able to deliver my first book that I needed with no problems. I asked for the station supervisor and they told me they could not get him. They told me wait for another delivery the next day or pick up the package.
I am trying to contact the book publishing company and getting a refund on my shipping. FedEx does not care and I always have problems with them.