Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money

> $160 shipment from neighboring town ------two weeks pass------ > tracking says the mailman has been driving non-stop for 12 days > go to local FedEx post, tells me to file a claim > file a claim > got sent an email saying "you need to print this email out and mail/fax it back to us" > confusedtravolta.gif > go to nearest FedEx post, "you can't mail this. fax each page individually using our machines" > charges $20 to fax the email and supporting docs ------few days later------ > gets a reply from FedEx, Pittsburg > "Wow, that was fast!

Well, it's really strange for the same mailman to be driving non-stop for 17 days straight.

Must have been an easy investigation!" > opens letter > "Upon completing our investigation: nah, you aint getting ***" > Contact FedEx again > "What? No, according to our records, your package has been delivered on time."

Product or Service Mentioned: Fedex Ground Delivery Service.

Reason of review: Problem with delivery.

Monetary Loss: $163.

Preferred solution: Full refund.

I didn't like: Being scammed.

Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

You May Also Like