Long story short: I placed an order with Toys R Us on 12/9/15. The expected delivery date was either Tuesday or Wednesday, 12/15 or 12/16, which would have been just enough time for me to get the purchase to the individual who needed it.
Not only was it NOT received by the delivery date, it was left LAST NIGHT at my place of employment: outside of a locked door where ANYONE could've grabbed it.
This is unprofessional and unacceptable. See title above.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
I didn't like: Not return calls.