Omg this has got to be the most incompetent company in existance. My husband is running around now trying to figure out where a driver left a $600 package that was supposed to be delivered today.
Apparently the apt # was wrong on our package but there is no existing apt with the number that was on it...so apparently the driver just took it upon himself to just leave it at some random place. We call customer service numerous times and all we get is "oh sorry we'll investigate and get back to you in 48 hrs!!! In the meantime our merchandise is gone!!! So theres no protocol for packages when theres no existing address???
Aside from not being able to understand any of the customer service people this place is absolutely worthless!!
I will never use fed ex again!!! Oh and maybe you should hire some employees with half a brain who can read simple *** numbers...just a thought!!
Product or Service Mentioned: Fedex Vehicle Driver.
Reason of review: Poor customer service.