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Long story short.

I had a box of perishables that was supposed to be delivered.

I called to see if they could redeliver and they told me it was already delivered...

So i asked the woman "why would they leave an undelivered tag on the door if it was then? I don't see a box anywhere outside"

So after a while she said they dropped it off at the wrong address and had to pick it back up but they can't re deliver until tomorrow...

I told her "It's food...it's going to be bad..."

I got the whole 'I'm sorry there is nothing we can do!'

This is the 3rd time Fed Ex has messed up.

First time the driver tossed a clearly marked fragile box on my porch. Second time they left my package at a neighboring apartment complex just for anyone to take. Never had these issues with UPS.

Product or Service Mentioned: Fedex Next Day Delivery Service.

Reason of review: Poor customer service.

Monetary Loss: $70.

Preferred solution: Full refund.

I didn't like: Entire experience, Poor tracking methods.

  • Horrible Business Practices
Company wrote 0 public responses to the review from Nov 22, 2016.
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