Sent a package ( or tried to ) Fed Ex First at a cost of $400. Called three times to verify they had no flight disruptions due to weather before dropping it off ( would have used another method if they were having issues ) .
Package scheduled for delivery on Friday by 8 am still has not arrived and its Tuesday at 1pm. They could care less when you call them and just want to talk about weather issues - there has not been bad weather in southeast ( Dallas, Memphis and Atlanta ) since last Thursday morning. No alerts, updates, offers to do anything to adjust pricing.
They just don't care.
Reason of review: Poor customer service.
Monetary Loss: $2000.
Preferred solution: Let the company propose a solution.