Not resolved
1 comment

My company shipped 3 boxes to Berlin, Germany (to the Berlin Parliament) on Jan.16 via FedEx International Economy.

They were supposed to arrive by Jan. 22. Two of the boxes didn't leave FedEx's Memphis facility until Jan. 22, and as of today (Jan.

23) are sitting in Customs in Berlin. The third box has not yet left the US! There is no excuse for this gross incompetence.

At least they said they'd refund the $500+, but that doesn't remedy the situation.The events for which we shipped these boxes begin on Sunday, 1/26, and it will be a big embarrassment if our packages do not arrive in time (and it certainly seems unlikely that the third box will, in fact, make it in time.)

Monetary Loss: $300.

Had an Experience with FedEx?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Fedexcustomer
Atlanta, Georgia, United States #780572

having the same problem with them and I swithc to DHL.they are much more reliable.

they used tot ake 2 days to deliver.they are getting to big headed..time to punish them with no more business

You May Also Like