Not resolved
Customer service

I have called them before on this issue. Again today, driver left the heavy package by the garage, not near the front door like email claims.

We have a ramp to front door because husband has disability and there is no notice when they arrive. Packages have contained expensive items and could be ruined in wet weather.House lights have been on, we have been at home, prior time front door was open so little excuse to leave outside by a garage.

Very disappointed in FedEx and think this is poor service. Post Office and UPS come to door and ring the doorbell so we at least know someone was at door.

Reason of review: Problem with delivery.

Company wrote 0 public responses to the review from Nov 13, 2014.
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