We are a small private Catholic School that has a Scrip program that uses your company to ship their gift cards. These cards are guaranteed to be here within 24 hours. We should have them in our office the following day by 10:30am. The driver has been late on several occasions and it isn't due to extreme weather or mechanical reasons. When I call to find out where he is, so we can get an ETA, he is pissed when he arrives. Once again, he is late and we are all volunteers that have other commitments. I have always loved Fedex, but after the experience with this driver, I will never personally use FEDEX!
Our Lady of Mount Carmel
Bristol Rhode Island