I was told via their automated system that my package was out for delivery 2/28/15 at 6:37am. I waited home all day for that package and at 6:18pm your system updated information saying Delivery exception Local weather delay - Delivery not attempted. The weather was super sunny and beautiful today. This is the 5th time I've had a customer send me a package using FEDEX and the 5th time their company has decided that being lazy and not honoring your word is the Fedex way of doing things.
I've cancelled my business Fedex account and will encourage everyone I speak with to stay clear of Fedex.
Their company is unreliable and frankly lie to your customers about delivery dates and times.
Now I'm being told I have to wait THREE MORE DAYS for your company to deliver my package.
I can't wait until FEDEX is out of business and their employees on unemployment.
Product or Service Mentioned: Fedex Account.
Reason of review: Problem with delivery.
Preferred solution: Deliver product or service ordered.
I didn't like: Customer service, Delivery service, Being lied to.