Lived here 22 years.Drivers always find me.
Not this one! Too lazy or illiterate to look for my apartment number. Am always home, was waiting for my package- driver left door tag in the wrong place stating that "customer not available or business closed!" NOT EVEN!
Fedex customer service said it would be delivered today.
Doesn't look like it, and now they say it will come tomorrow!This is the second time in two weeks and I am sick of the hassle of trying to get a package from a company that doesn't seem to care about their customers anymore!
This person wrote the review because of poor customer service of fedex ground from FedEx. Reviewer claimed that he or she lost $65 and wants FedEx to read this review and look into the issue (if any).
The most disappointing in user's experience was lying to assure customers packages will be delivered and stalling tactics. Author liked the most friendly customer service. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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