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I received a set of papers in a cardboard envelope today that I found on the ground in the snow besides my garage door. It was soaking wet.

I've not opened it yet as I'm waiting for it to dry. You would think that Fedex would have placed the envelope in a plastic bag as most carriers do when it rains. I was home but no one notified me of the delivery.

This isn't the first problem that I've had with Fedex.

They have left packages sitting in the middle of my driveway or front walk. They look like they were thrown off the truck.

I've even talked with customer service before and they say they will take care of the issue.

Product or Service Mentioned: Fedex Delivery Service.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Mar 08.
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