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I live in a small condo; there are 7 condo units in my building. My unit is on the 3rd floor of my building.

I am elderly and have chronic kidney disease. I had not been out of my little condo for 3 days waiting for my package. I checked the tracking number several times and it said my package had been delivered and left at my unit door! It never was delivered to me!

I dragged myself out of my chair, got dressed, knocked on neighbors' doors, and found out the delivery driver left my package in front of unit #624---3 floors down--instead of my address #654 on the top floor. I am lucky that I found my package at all. I'm old, sick and don't live in a safe neighborhood; my neighbors are all renters--not owners--and they are not friendly. The company I bought from refunded the money I paid for shipping.

That doesn't help my health, I barely made it upstairs again. I will never use FedEx again.

Reason of review: Order processing issue.

I didn't like: Non-delivery of shipment, Delivered to wrong address.

Company wrote 0 public responses to the review from Oct 10, 2015.
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