FedEx almost always leaves packages at our door without ringing our bell. I work from home and my boyfriend works nights so one of us is always home to receive our scheduled deliveries.
I recently filed a claim with them b/c they left a package on the stoop and it wasn't there like they claim. I was home ALL DAY and our doorbell never rang. In fact the way I knew it was delivered was I received an email. BTW I live in San Francisco; why would you leave an unattended package on an unsecured porch in SF?
Well guess what? They rejected my complaint and I am out almost $85.00 plus my products. I WILL ALWAYS USE UPS or USPS - FedEx is the worst. I have made multiple calls to request they use our doorbell when delivering to no avail.
I knew something would be stolen eventually. I am still in shock that they denied my claim!
Monetary Loss: $85.