We had attempted to quit business with all companies who ship Fed Ex because they are not trustworthy in the Cheyenne location. We are in Laramie serviced by Cheyenne, I have been sitting by the window waiting for a package and observe my status change to "business closed" while waiting....never saw the truck come through the parking lot.
It becomes a fight just to receive the package by changing to to hold at location.....will take several days for them to actually hold at location. We have talked to supervisors that have done nothing.
We have informed them of our closing times, yet they will show up hours later on other occasions......we are literally the first stop off the exit. I do not trust this company nor would I advise anyone to......use UPS, never had an issue with them.
Product or Service Mentioned: Fedex Delivery Service.
Reason of review: Poor customer service.
I didn't like: Terrible drivers.