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8 comments
2.3

Two horrible experiences in one day. Was expecting two different deliveries from FedEx today.

This morning the first package was left at my door (I love in a big apartment complex), no one knocked at my door (I have security camera), they just left the package at my door for anyone who comes by can grab it. Then as I'm waiting for the second delivery of the day, I get notified that they made a delivery attempt, once again no knock on my door and I was sitting in my living room waiting. I call customer service to complain and was told they would try to get a hold of driver and see if they can still get it to me today but no guarantees. No notification was put on my door that an attempt was made and if I'm not home, the package should have been dropped off at my apartments office.

All other delivery services follow this protocol except FedEx. So upset and will never trust them or buy from anywhere that uses FedEx again.

Product or Service Mentioned: Fedex Home Delivery Service.

Preferred solution: Let the company propose a solution.

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#2013543

They just pulled same BS with me today.. I got a delivery exception via text saying business closed..

attempt delivery failed..

I'm not a business, it was a residential delivery. Freaking idiots

#2002163

Long detailed reviews i posted just vanished, posting here is a waste of your time.

#2002161

Where is my review ? Do not bother posting reviews they vanish. = time wasted.

#2002160

Fed x lies, Fed x drivers lie, Fed x tracking stated two packages were delivered to my door step. I was outside in the front yard from 1:00 PM tell 4:00 PM.

re cementing my steps. I came inside and checked tracking It stated that one package was left at my front door at 2:07 PM and the other package was delivered at 3:01 PM left at the door tracking stated. I called Fed x and an employee admitted that the packages were left at a different addresses, He somehow knew the color of the houses the packages were delivered too. I asked for the addresses and he kept saying Near 6001 up the road from me.

Near 6001 the blue house and the other package was delivered to a house with red siding. My house is white. Why do drivers lie and say delivered to the door if they just dump the package off elsewhere hoping the people who live there will deliver it.

Lying fed x denies claim stating left at door when the Fed x employee i called told me the packages were left at different addresses and even described the different houses. I can not start accusing my neighbors when Fed x drivers are lazy lying *** Do not ship lying thieving Fed x and alert everyone.

#1986370

Currently dealing with lying driver here in JOPLIN, MO as well. You nailed it, it's what these drivers do, I live in a rural area, have a home security system so have video evidence the driver is a liar.

Plus to add insult to injury, at the very time the lying driver scanned my very expensive, large packages as "delivery attempt made..." and customer not available, I was actually outside, on my porch, on the phone with FEDEX!!! Can't make this stuff up.

As a FORMER Fedex shipper, kinda funny, was just called by Fedex sales rep couple days ago about why wasn't shipping much anymore etc, so they're hurting if they're cold calling clients on why they're not using their service anymore. JOPLIN, MO Fedex facility 3530 Industrial Dr, pretty pathetic.

#1980878

FedEx is a piece of *** company. They do not hold their drivers accountable for the multiple fake delivery attempts.

It is a common practice among the drivers. If the driver is tired, and do not feel like delivering your package, he or she will simply state that a delivery was attempted, but no one was home or business was closed.

It is so simple, and no one will hold them accountable for that. Calling customer service is a joke, they will simply apologize and that is it.

#1912421

Have the same problem, have been waiting since 9a.m. for package that was supposed to be delivered last Thursday !

Received message in email would be delivered by end of day ! Checked email 1:20p , told package was delivered at 1:03p ! this is a apartment building, left note to ring bell! Sitting here in living room no bell rung, no package!!

Call get automated system, says put package number, keeps telling me was delivered! I don't have package ,can't get past loop !!

#1923314
@PissedConsumer1912421

Yep has happened to me mulitple times. If a company uses fedX I do not order from themm